Hello there again readers! Today I’m going to look into another control panel for hosting your WordPress website. This panel is called ServerPilot.
ServerPilot is a classic in the industry of control panels, existing over five years. But what exactly is a hosting control panel?
In short, a hosting control panel allows you to run applications on your server without the hassle of managing this server. You most likely won’t need as many skills as a professional systems administrator and it will save you a lot of time.
That having said, Serverpilot is able to run WordPress. And there you are: a Serverpilot WordPress Hosting Panel. Most likely, you will connect Serverpilot to a server-provider such as Vultr, Digital Ocean, Linode and Upcloud.
In short: ServerPilot is a control panel that allows you to run WordPress on your own server (VPS). And yes, without the technical hassle!
Let’s cut the crap and go on to the review.
I am lazy too. So here you have it, a summary of this review. So how did I experience ServerPilot for hosting WordPress?
- Serverpilot excels in ease of use and has a good performance. However, in my opinion, it is a bit pricy compared to competitors. Especially if you have many servers and applications, pricing may explode. Moreover, I missed some essential features such as backups, easily cloning applications and advanced services such as Redis.
- There are some competitive alternatives available.
Nevertheless, if you love Serverpilot, you can sign-up here. And currently, I can also offer you $100 of free Vultr credits! Vultr is a well-known VPS (Virtual Private Server) provider with great performance. So what are you waiting for?
What’s in this ServerPilot review
In this ServerPilot review, I have tested the platform in combination with various VPSes from Upcloud.
For each review, I follow a strict procedure. I don’t like reviews where the only point is to get affiliate fees, so I try to be as objective as possible.
I will roast ServerPilot using the following ingredients:
- Features: the specific features offered by ServerPilot. What does it offer?
- Performance: the actual performance of ServerPilot. How many visitors can it handle?
- Usability: how user-friendly is ServerPilot?
- Support: what can we expect from ServerPilot ‘s documentation and support staff?
- Price: is ServerPilot asking a fair price for their service?
By the way, check my WordPress Hosting Reviews page where you can filter and see detailed data.
Am I the right person for using ServerPilot?
Serverpilot is aimed at WordPress professionals and professional developers. You need to be able to spin up your own VPS and connect this to ServerPilot.
It’s not that hard to do, but if things go south you actually need some more knowledge to sort everything out.
So, let’s look into the features of ServerPilot.
Features = okay
Serverpilot offers some nifty features for hosting applications but lacks some of the features which (I think) are essential for hosting WordPress. But it might just provide what you need, so don’t hesitate to read on!
- Unlimited App installs per server (starting at $0.50 per application)
- Server and application manager
- Two-click WordPress installer 🙂
- SSL Certificates
- They have a new service for migrating and cloning WordPress, called DataShuttle.
Paid accounts (from the Business subscription and upwards, find more information under Serverpilot Pricing) have access to some monitoring features such as:
- Server health, bandwidth disk, memory and CPU usage
- Detailed application and server logs
- Resource stats of applications (such as size and memory usage)
- Performance stats of applications (First Class plan)
ServerPilot really shines in terms of security features. Let’s list a couple of them:
- All applications and websites are isolated
- File transfer over SFTP
- Server level firewall
- Automatic updates and security patches
- 2 Factor Authentication for Panel Login
- Impressive Security Practices and Architecture
ServerPilot Developer Features
Since ServerPilot is aimed at developers (or WordPress Professionals), these are worth mentioning:
- Git is installed by default.
- WP-CLI is also installed.
- Database manager
- ServerPilot supports other applications.
- ServerPilot has a rest API. You can use it to build your own applications on top of it.
What I miss for WordPress
So the basic feature set is quite amazing, but there are some shortcomings. Let’s list what I missed sofar:
- Memcached and Redis installed. Memcached and Redis are both caching mechanisms for object and page caching. In other words, techniques to make your websites faster. Unfortunately, these are not installed by default.
- Staging environments and cloning servers/applications. Yup, that’s right. You can’t set up any staging environments in an easy fashion or clone servers. Having said that, they do have a new external service for migration and cloning called DataShuttle.
- It’s not possible to connect any events happening on ServerPilot to an external notification channel, such as Slack.
- There is no interface for deployment using external repositories,
- And the most important: support for backups. You have to install some scripts if you want to do application backups. There is no functionality in the panel itself.
This makes me feel ServerPilot is still aimed at professionals who still know there way around the server. Because if you are, the above tasks can easily be performed. But it’s still a lot of hassle.
A note about email
Like most control panels, ServerPilot does not offer email hosting. And there is a good reason for that.
However, a big advantage is that ServerPilot does support transactional emails. Those are the emails send out of your WordPress application, such as contact form submissions.
That’s actually pretty neat because even some managed hosts don’t have this feature.
By the way, ServerPilot is launching a new service to make it easy to run your own hosting business called Hostlaunch. Be sure to check it out! Combined with ServerPilot, this is an interesting combination.
ServerPilot has fast Performance
The technology behind ServerPilot
In case you may have been wondering: ServerPilot uses Apache + NGINX, PHP-FPM with the latest version of PHP and Brotli for compressing.
And that makes it pretty fast.
Performance Test Results
For every host I test, I load up the exact same WordPress theme and WooCommerce. This is a quite bloated theme which represents the average theme well :).
Subsequently, I look at how many simultaneous users the server can handle without while staying under the 2 seconds loading barrier. And there you are, you have an amazing insight into the actual performance!
Maximum simultaneous users: 600
ServerPilot can handle up to 600 concurrent users on a 1GB/1C server. That is impressive for a server that costs you $5 monthly.
During this loadtest, it server 35982 requests with an impressive average response time of 100ms.
Average loading time: 0.54 seconds
I tested the average loading time on Pingdom, and it is roughly 0.54 seconds. Not bad at all.
Maximum uncached users: 9
And this is were ServerPilot really shines. The uncached tests how many users your website could handle if the caching would be turned off. It gives a better insight into the actual performance of the server and technologies used.
And 9 concurrent users is a good score for such a server. Moreover, it served 540 clients with an average response time of 949ms in the time period of one minute!
Some other fancy metrics
Because more data is better, some other metrics for you to consider:
- WebPageTest loading time: 3.59 seconds
- GT Metrix average loading time: 3.67 seconds
- Pingdom uncached page loading time: 0.73
- WP Performance Test Server score: 7.693
- WP Performance Execution Time: 1.027
- WP Performance Queries per Second: 973
For each metric, you can also see more details based on the server level at the bottom of this review.
How well does ServerPilot Scale?
In order to see how well ServerPilot scales, I tested four different configurations of VPSes, starting with 1GB of ram and 1 core to a whopping 8GB of ram and 4 cores.
More details for each metric can be found at the bottom of this review.
In cached mode, it only outperforms Runcloud (by 300%!).
Nevertheless, if you still love Serverpilot, you can sign-up here. And currently, I can also offer you $100 of free Vultr credits! Vultr is a well-known VPS (Virtual Private Server) provider with great performance. So what are you waiting for?
ServerPilot has Amazing Usability
The interface of ServerPilot is surprisingly clean and adding servers and apps is a breeze. I personally love it. Thus, as a ServerPilot WordPress Hosting panel, it acts great.
That having said, I miss some essential usability features such as easily cloning apps, setting up staging and of course a team or project manager.
In the server tab, you can handle the basic server options such as adding apps, server settings, stats and logs (if you have the right subscription) and so on.
Managing Apps and Domains
Managing Apps is done through a similar interface, and it is a very clean interface with no clutter.
By the way, an App is not a mobile app, but just a website. In this case, a WordPress website.
It’s also possible to create multiple databases and see the existing databases within Serverpilot. However, managing the content of a database itself is not possible over the interface. For that, you’ll have to manually connect to the database.
Where are the staging tools?
As I said before, I miss some tools such as setting up a staging environment and cloning apps over servers. Or even (automatically) cloning whole servers.
That is something that would make the administration a lot easier.
Good support, but…
ServerPilot offers email support (tickets) and the support is very knowledgeable. Unfortunately, other support options are not available.
One thing I just love about their support is that they are proactive. For example, they emailed me asking how I did like ServerPilot, if I had any questions and they had some useful suggestions!
Knowledgeable support, over email
I had some email contact with the support and all questions were answered by satisfaction. They also responded within 45 minutes, which, I think, is quite good for email.
The big plus is that support, in my opinion, is very knowledgeable about WordPress. What also (positively!) surprised me is the pro-active stance of support, making sure that everything was satisfactory. Here you go, ServerPilot!
Nevertheless, having live-chat support would be a nice feature too.
Essentially everything you need to know about ServerPilot and managing your server is in their documentation.
Again, I must say I love the way they designed their documentation. It’s easy to search through, it is clearly separated into several topics and the articles are well written.
Don’t expect beginner level WordPress tutorials though, as the platform is clearly aimed at professionals. You’ll find articles on how to set-up custom packages on your server, create backups, and so forth.
And the Pricing = meh
ServerPilot is pricier than similar services unless you have a small number of servers.
If you need some serious performance monitoring, it will cost you an additional $20 per server and $2 per app, monthly. These features are quite elaborate though.
A quick note: If you’re a hosting company, you can get up to a 50% discount, which makes the pricing actually a lot better.
In the end, it is still a lot cheaper than most managed hosts out there, such as Kinsta or WPEngine. But it is also way less managed.
ServerPilots Pricing Plans
Serverpilot has three pricing plans, named after airline pricing levels :). All prices are monthly.
|All basic features||Server and applications stats and priority support.||Application performance stats and insights in errors and requests.|
|$5/server, $0.50 per app||$10/server, $1 per app||$20/server, $2 per app|
As you can see, pricing steeply increases if you want more insights and you have many apps.
So how does ServerPilot compare to some of it’s major competitors? Let’s have a look!
Obviously, these competitors function in a similar way. They are all control panels to host WordPress on a VPS. Let’s have a look:
In my opinion, GridPane tops this list since it is entirely focused on WordPress and has some great features and support.
Conclusion: great to use, good performance, but lacking features
What can I say? I really like the usability of ServerPilot, their support and the performance is good. But, as a WordPress professional I’m still a bit hesitating to host my WordPress websites on.
That’s mainly because it lacks two essential features, namely backups and easily spinning up development (or staging) environments.
Also, the pricing per server and application can rack up quickly if you need any serious analytics.
If you don’t need these features, and also don’t mind pricing per server, Serverpilot is actually a great platform for hosting WordPress. And if you’re coming from a shared hosting environment, the user interface is one big breath of fresh air.